Last Update: December 11th 2020
(This Delivery Policy can be updated without notice. Updates are valid for all orders, past, current and future.)
Shipping Costs
EU (Including the UK)
- 6.5 EUR for 1-bottle orders
- 6 EUR for 2-bottle orders
- Free Shipping for larger orders
Rest of the World
- 12 EUR for 1-bottle orders
- 12 EUR for 2-bottle orders
- 5 EUR for 3-bottle orders
- Free Shipping for larger orders
Please note that additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties.
Delivery Estimation
– Orders leave our estate within 1-3 business days.
– Shipping takes 6-15 days for addresses within the EU (including the UK) and 15-25 days for the rest of the world.
– A tracking number and tracking link are delivered upon dispatch by e-mail.
Delivery Times
Please allow 20 days for your order to arrive. If more than 20 days have passed please email Athanasios at [email protected] to review the status of your order. All orders are subject to product availability.
The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered.
Refunds & Unexpected Circumstances
Refund requests are accepted only if they are filed before we dispatch the orders. In this case, full refunds, including shipping costs, are available.
Refund requests will not be accepted if filed after the order has been dispatched.
In the event of proven failed delivery we will resend the order. We are in continuous communication with the shipping companies to verify the state of your order.
In the event of damaged products during the shipping process we are not obliged to refund or resend the order. However, we encourage you to communicate with us regarding your situation.
In the event of major disrupting circumstances (eg. lockdowns) please remain patient while shipping companies are trying their best to deliver your order. We encourage you to contact us so to request additional information.